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Frequently asked questions

What is OpenRoof?

OpenRoof is a U.S. housing market intelligence platform. It lets you explore ZIP codes, metro areas, counties, and states with an interactive choropleth map — recoloring instantly across a registry of 106 metrics, including home value growth, rent trends, inventory, days-on-market, and affordability scores.

How do I get started?

Head to the Map on the home page. Choose a geographic level (State, Metro, County, or ZIP) and pick a metric from the data panel. Hover any region for a tooltip, or click it to see a full detail page with 25 years of historical charts and all available metrics.

Is OpenRoof free?

Yes — State, Metro, County, and ZIP map geography is available to everyone, with free headline housing metrics. Premium unlocks the extended metric library, including scores, forecasts, valuation and affordability metrics, premium CSV export, and available long-history detail views.

What data does OpenRoof show?

OpenRoof covers home values (median, YoY/MoM/5yr/peak), rent (average, YoY, rent-to-income), market activity (inventory, days-on-market, price cuts, new listings), demographics (population, income), and — for Premium subscribers — valuation ratios, affordability scores, price-to-rent ratios, Momentum Scores, and 12-month forecasts.

Where does the data come from?

Home values: Zillow ZHVI (updated monthly). Rent: Zillow ZORI (monthly). Inventory, DOM, price cuts, new listings: Realtor.com (monthly). Income and population: U.S. Census ACS (annual). Mortgage rates: FRED / Federal Reserve (weekly). All data is sourced from its original publisher and labeled with a "Data as of" timestamp.

How often is data updated?

Most metrics update monthly. Zillow releases ZHVI and ZORI mid-month. Realtor.com inventory data arrives the first week of each month. Census ACS data updates annually each Q4. Mortgage rates update weekly. Every chart and tooltip shows the exact "Data as of" date so you always know how fresh the numbers are.

How do I read the Momentum Score?

The Momentum Score is a 0–100 composite. It weights inventory levels (25%), days-on-market (20%), price reduction percentage (20%), recent appreciation (20%), and a mortgage rate adjustment (15%). Scores above 60 indicate a market trending toward appreciation; below 40 signals a declining or softening market; 40–60 is neutral.

What does Overvalued % mean?

Overvalued % compares a market's price-to-income ratio against the national average. A value of +20% means homes in that market cost 20% more relative to local income than the national baseline. Negative values mean the market is undervalued relative to the national average. This is a structural valuation signal, not a price prediction.

Can I export data to CSV?

Yes — CSV export is available on Premium plans. In the Table View on the map, click the CSV button to download all currently filtered markets with their metrics. The file includes rank, market name, ZIP, state, metro, and all visible data columns.

How do I cancel my subscription?

Go to Profile → Billing → Manage subscription. This opens the Stripe customer portal where you can cancel, change your billing interval, or update your payment method. Cancellations take effect at the end of the current billing period — you retain Premium access until then.

How do I add team members to my account?

The Family annual plan is managed by its purchaser and includes 4 invited member seats. The family owner can open Profile → Manage Seats to invite or remove members; invited members receive Premium access while the owner's plan remains active.

How do I delete my account?

Go to Profile → Settings → Security and use Delete account. You will need to type your account email before OpenRoof permanently removes your account, saved locations, alerts, chat content, and uploaded images. Deletion is irreversible.

Still need help? Email support@openroof.app and we'll get back to you within one business day.
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